KLiC Hardware Support (KLiC Certificate in IT Hardware Support)

Skills: Identifying PC Components, Identifying System Unit Components, Identifying Storage Devices, Assembling a PC, Installing and Configuring a Printer, Troubleshooting and Maintaining Printers, Troubleshooting PC Hardware, Managing safety Hazards, Communication, and Professionalism

Tools: PC Hardware, Hardware Monitoring Tools, Multimeters

KLiC Network Support (KLiC Certificate in IT Network Support)

Skills: Basics of Networking, Network Cabling, Basics of IP addressing, Configuring DHCP for Small Network, Troubleshooting of Networks, Configuring Wi-Fi Network

Tools: IT helpdesk, Network monitoring tools, LAN testers, Command line tools, Open source subnet calculators, Network packet analyzers



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